Leadership and Communication Breakdown
February 12, 2014 Leave a comment
Today we had an incident that sent out the same e-mail twice to the mailing group. Only twice! Not three, four five or a hundred times, but twice. I looked at the two emails and elected one to be deleted since it was a duplicate. These things happen! Many people did not see it the way I had seen it. They were out to get blood from the poor individual that was trying to maintain the website and mailing lists. Honestly people and computers make mistakes.
I am shocked at the lack of understanding some people have. A Toastmaster Executive is a volunteer. They are trying to help our clubs grow and prosper. With actions and words that I had witnessed today, it discourages good people from stepping up next year for these roles. This is not their full time job, so please practice a little patience.
In Toastmasters we learn to communicate and how to be a great leader. An aspect of a great leader is patience, kindness and understanding. It means you care enough not to belittle someone and practice some understand that mistakes may happen. A great leader also learns to communicate. This means that you think twice, keep things professionally and reserved. You can speak your mind and offer suggestions or even help on a remedy. You attract more with a little sugar than you do with vinegar. Your words can be like thorns and can hurt. Be considerate as you are most likely having less of a bad day than the one receiving your emails.
Be the good Toastmasters that I know you are. Love one another, practice patience and think twice before hitting that send button. These are your friends, teachers, mentors and even your mentee.